Contact
How to reach us
We’re a small team. There’s no support tier — every channel below reaches the same people who build the product.
support@tgplus.ioPreferred for written matters
General support, billing, partnership, press, and anything that needs a written record. We read every message.
Telegram support group
Public group for fast answers. Other group owners often answer before we do.
Telegram channel
Product updates, new chain support, downtime notices.
X / Twitter
Same updates, different feed. DMs are open.
Before you write
If you have a payment question, please include the transaction hash and the chain (TRON / TON / Ethereum / BSC). We can almost never resolve a payment issue without the on-chain reference.
If you’re a group owner with a setup question, the FAQ answers most of them in under a minute.